DEC Equipment Telephone Support numbers

VAXstations:	Hardware:
	UNDHD0 only	(since 7/97)

Service Express
	(616) 698-2221
Support will end with the end of the current contract in June 2002.

Local Marketing (and occasional service): (219) 271-0614
	Local serviceman: Mike Sheehan


	Systems:
	UNDHD0::	VAXstation 4000-90	DEC no.	93055113H
						S/N	AB24906069
					VRM17	S/N	5D24103829
	undhex		VT1200 X terminal	DEC no.	91051158H	-M 7/95  gone 98
						S/N	TA00804534
					VR319	S/N	HK02501545
	undhev		VT1200 X terminal	DEC no. 90086392N/91014274H
						S/N	TA01510742	-M 7/95  gone 98
					VR319	S/N	HK05100731

	undhew		VT1200 X terminal	DEC no.	92050026H	-M 7/94  gone 98
						S/N	TA13114420
					VR319	S/N	HK12614572
	UNDHE1::	VAXstation 2000		DEC no.	88A50548H	-M 7/93  gone 96
						S/N	AB81600G66
					VR260	S/N	AB8150034T (dead ~3/95)
	UNDHE2::	VAXstation 3200		DEC no.	89050010H	-M 7/94  loan to A Garcia 97
						S/N	AB83104IES
				(orig:	VR290	S/N	FF82228898)
					VR290	S/N	FF15187C1 repl of 4/15/2
	UNDBIG::	VAXstation 2000		DEC no.	89E50125H	-M 7/93  gone 97
						S/N	AB83400WDY
					VR260	S/N	AB83400GYS
	UNDHE4::	VAXstation 3200		DEC no.	89059766H	-M 7/94	dead 2000
						S/N	AB84701GJR
					VR290	S/N	FF92259315
	UNDHE5::	VAXstation 3520		DEC no.	89059799H	-M 8/94  dead 5/98
						S/N	AB925071S6
				(orig:	VR295	S/N	AB92500RPE)
			VR295 (repl. of 9/16/91)S/N	AB93800Q70
	UNDHE7::	VAXstation 3200		DEC no.	90058640H	-M 7/94  off 6/98
						S/N	AB95003QI0
					VR262	S/N	AB95000V03 
	UNDHE9::	VAXstation 3100-76	DEC no. 92050026H	-M 
	(<->D0UND2::)	to FNAL (D0) 7/19/93	S/N	AB13600ICI
			back to ND 97.	VR262	S/N	AB1150338T
	D0UND1::	VAXstation 3100-76	DEC no. 92050025H	-M   dead 3/98, except as scsi tester
	(->UNDHE3::)	(was at FNAL D0)	S/N	AB13600DHD
					VR262	S/N	AG115020L6
	DAND01::	Alphastation 200 4/100	DEC no.	95210742Z	dead 2001
     						S/N     KA514WSHF2
				PCXBV-KA	S/N	7C50406870
	d0undx		VT1200 X terminal	DEC no.	92050025H	-M   gone 98
			(was at FNAL D0)	S/N	TA13114411
					VR319	S/N	HK12614570

Processor revisions & delivery dates:

	UNDHEP:		KA780, Rev 4			1/81
				--> Rev 8; turned off	10/89
	UNDHE1:		? --> KA410-A V2.3		5/88 (repair fall 88)
	UNDHE2:		KA650-B V1.2/0123		9/88
			--> KA650-A V5.3 VMB 2.7	11/90
	UNDBIG:		KA410-B V2.2			9/88
	UNDHE4:		KA650-B V5.3 VMB 2.7		7/89
	UNDHE5:		KA60 V1.1			7/89
	UNDHE7:		KA650-B V5.3 VMB 2.7		1/90, 9/25/91
	undhex:		Term Mgr V2.1			2/91
			--> Term Mgr V2.2		12/18/91
	UNDHE9:		KA43-A, V1.2			10/7/91
	undhew:		Term Mgr V2.2			9/4/91
	undhev:		Term Mgr V2.0			1/7/92
			--> Term Mgr V2.2		1/9/92
	D0UND1:		KA43-A, V1.2			10/7/91
	d0undx:		Term Mgr V2.2			9/4/91
	UNDHD0:		KA49-A, V1.0-006-V4.0		12/21/92
	DAND01:		, SRM X3.9-1387			5/15/95

DEC Hardware:  		*** EXPIRED ***
	1-800-354-9000	(to log a service call; use S/N for authorization)
			(also for Operations Control Center/Oper. Mgr)

	Authorized users:	James Bishop

Local Field Service (all systems):	(changed 1/17/95)
Old:	(219) 256-5801/2
Old:	2410 N. Grape Rd, Suite 8, Mishawaka, 46545
New:	8425 Woodfield Crossing Blvd, Suite 100, Indianapolis, IN 46240
	Dave Irions	(219) 234-1126	Pager (219) 282-9311
	Dennis Puckett	(616) 429-8604	Pager (219) 282-9426

Educational Software Library:		*** EXPIRED ***
	1-800-354-9000	(all)	Access #:	73489
		VMS V6.1, VAXcluster, DECNET(rtg & en), VWS V4.5,
			FORTRAN V6.2
		+ CSLG/ESL for all other users on campus

	Authorized users:	James Bishop, Marc Cozzi

DSIN:		*** EXPIRED ***
	Tymnet no.	(219) 234-5005
	Terminal ident:	A
	Log in:		DSIN
			(ESL)
	CSC access no.	73489
	User name:	James Bishop
	Password:	C971Y662W

For changes of users:
	was:	Denise Dobias	313-347-5019
		DEC, Novi, MI

DEC Sales:		*** EXPIRED ***

	New hardware or software:
		Tom Nix, Fort Wayne 	219-434-4127
	XX	Jeff Lawler		219-256-5813	(ND,DECUS)
					FAX: 259-6930
			2410 N. Grape Rd, Suite 8, Mishawaka, 46545
	XX	Bruce Ermatinger	616-384-3354	(Bendix,Whrlpl)
	?	Dennis Windle		616-384-3382	(installed base)
	?	Jim Reslock		616-384-3344	(other non-educ/DECUS)
	?	Tom Johnson		616-384-3300	(mgr)
	?	Terry Hicks		616-384-3383	(Order status)
	?	Fax			616-384-3320	(Fax)
			5278 Lovers Lane
			Portage, MI 49002-1535

	DEC TEI sales rep:
		Jan Horton		313-347-5101	(Novi)(8/93)

	Hardware & Software Support:
	(hwr?)	Chuck Bonner		616-957-5584	(11/88)
	?	Kelly Boelema		616-957-5579	(DS5000 demo, 8/90)
		Grand Rapids, MI

	sftwr:	Donna L. Burr		313-347-5007	(8/91)
		21333 Haggerty Dr.
		Novi, MI 48050

	was:	Cindy Jenkins		313-347-5030	(2/90)
	also:	Denise Dobias		313-347-5019	(11/89)
	also:	Nelda Burk		313-347-5018	(12/89)
	was:	Gloria Bermudez		313-347-5020
	was:	Cynthia O'Brien		313-344-2158(old)
		21333 Haggerty Dr.
		Novi, MI 48050

	DECdirect:
		1-800-344-4825
		Sold to code:	87219	(UND)
		Bill to code:	4115	(Accounts Payable)
		Ship to code:	532066	(Central Receiving)
		Discount Agreement #:	3033500

	DECdirect Tech Pre-Sales Assistance:
		1-800-343-4040


Aviv Corporation:		*** EXPIRED, no longer installed ***
	Aviv 935A Qbus tape controller, 3 STC 2921 tape drives
		(Aviv 825A Unibus tape controller on 780)
	Sales:		Jim Frantzreb	617-270-6900
			4 Fourth Ave.
			Burlington, MA 01803
			Fax: 617-270-5727
		    Was: 
			26 Cummings Park	617-933-1165
			Woburn, MA 01801
			Fax: 617-938-5691
	Tech. Support:	Mark Van Coppenolle  617-270-6900
	 "	(VMS):	Dick Bulkey		"


VAX 11/780 & Cluster:	Software: 
		VMS V4.7A, DECnet, LAVc, Fortran V4.8, VAX/RSX V2.3
	1-800-525-7100		Access #:	61278
		DEC Agreement # 85160639W-0001

	Authorized users:	James Bishop

	Expires Dec 1, 1989(?)

VAX 11/780 Hardware Service:		EXPIRED, 7/31/89
	Remote Diagnostics (DDC):	1-800-525-6570	(24 hrs.)
	To Log Service call:		1-800-521-1880
	For After Hours Service:	1-800-323-6612	Costs $$$

	DDC dial in #: 219-239-5807	
		Switch modem line behind VAX to DEC modem,
		and set keyswitch to Remote

	Local Field Service (all systems):
		(219) 256-5801
		2410 N. Grape Rd, Suite 8, Mishawaka, 46545
		Chuck McFarland, Kim Hillard, Mike Sheehan

	Systems:
	UNDHE0::	VAX 11/780		DEC no.	81051224H
	UNDHE1::	VAXstation 2000		DEC no.	88A50548H
	UNDHE2::	VAXstation 3200		DEC no.	89050010H
	UNDBIG::	VAXstation 2000		DEC no.	89E50125H
	UNDHE4::	VAXstation 3200		DEC no.	89059766H
	UNDHE5::	VAXstation 3520		DEC no.	89059799H


System Industries Service:		TERMINATED 7/31/89
	1-800-742-2737	(1-800-SI CARES)
	SI 9900 controller, SBI interface, and 2 SI 9751 disks
	Contract # 00276100
	Serviceman:	Dan Martinez --> Eddie Ruffin (10/88)-->Dan Martinez
	Service contract:	Stephanie Courtney  408-432-1212 x2289

	SI Sales:		Paul Gencur	313-229-2803

			was:	Doug Schmidlin	513-733-0733
				4445 Lake Forest Dr., Suite 460
				Cincinnati, OH 45242
				Fax: 513-733-0740

VAXstations:	Software:
(EXPIRED)	VMS V5.3-2a, VAXcluster, DECNET(rtg & en), VWS V4.3,
			FORTRAN V5.5, VAX/RSX V2.4 
	1-800-332-8000		Access #:	(1604898 (UNDHE1) exp)
						(1764093 (UNDHE2) exp)
						(1764092 (UNDBIG) exp)
						1816560 (UNDHE4) exp 7/90
						1816559 (UNDHE5) exp?

	Authorized users:	James Bishop

DSIN:
	Tymnet no.	(219) 234-5005
	Terminal ident:	A
	Log in:		DSIN
			(ESL		HEP exp 12/89?	HE4 exp 7/90)
	CSC access no.	73489		61278		1816560
	User name:	James Bishop
	Password:	C971Y662W	jb		jb